FAQs
(Frequently Asked Questions)

A. Maybe… We are very busy and our available times change very fast so if your time isn’t available online just give us a quick call and see if one of our friendly humans can help +61 7 5526 3089.

A. We recommend 4yrs as the minimum age, we do allow some 3yrs old children onboard if the parents feel that the child will enjoy the fast ride and spins.

A. It doesn’t matter how tall you are we just recommend that you are at least 4yrs old. We do allow some 3yrs old children onboard if the parents feel that the child will enjoy the fast ride and spins.

A. Our Jet Boat rides run everyday from 9am – 4pm, however you do need to book in advance so give us a call on +61 7 5526 3089 or BOOK HERE.

A. Our main ride the Premium Broadwater Adventure is a 55 minute ride.
We also have a 30 minute express ride. 

A. You are going on a jetboat so you are going to get wet anyway… so if it is raining YES we still operate. We do very closely watch the real-time weather radars and if there is any chance of dangerous weather then we may delay or cancel trips.  

A. Nothing. Just be ready to have some serious fun! 
It may be a good idea to slap on some sunscreen and have a big drink of water before your ride in the beautiful summer months (Dec – Feb).

A. Nothing. Unfortunately you are not permitted to take anything onboard, for two reasons.
1) We need you holding on at all times.
2) If someone drops something and it hits you in the head that would be dangerous…. we are just trying to protect you.

A. We have storage boxes where you can store all of your belongings that are locked and under CCTV while you are on your ride.

A. Unfortunately you are not permitted to take anything onboard, for two reasons.
1) We need you holding on at all times.
2) If someone drops something and it hits you in the head that would be dangerous…. we are just trying to protect you.
Even if you have mounts or body straps they can not go onboard…..Sorry.

A. You can reschedule or cancel ride as long as you give us enough notice.
To cancel your ride please give us at least 48hrs notice.
To reschedule your ride please give us at least 24hrs notice.
If you do not give us enough notice unfortunately there will be a 100% cancellation fee.

A. We need you to arrive for check-in 30mins before your ride time. Check-in is at our office: Paradise Jet Boating, Shop 7b, Mariners Cove Marina, 60 Seaworld Drive, Main Beach.

A. We take many people with many disabilities on the jet boat ride. If you are in a wheelchair we can help you into the boat, we just require you to be able to use your hands to hold on. Please check out our accessibility statement for more info.

A. We are very busy and our rides fill up fast… so yes you need to book. You can BOOK ONLINE or just give us a call +61 7 5526 3089.