Accessibility Statement

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Paradise Jet Boating Access Statement

At Paradise Jet Boating we are committed to providing an inclusive experience for people of all abilities.

Our adventure rides are accessible to people with a range of physical, sensory, and intellectual abilities. Our team will work with you to ensure your Jet Boating experience is a fun filled adventure you’ll never forget!

In this accessibility statement, we aim to accurately describe our facilities and services so you can decide if our experience will suit you.

Getting Here

We are located at Pelican Beach, Waterways Dr, Main Beach QLD 4217

You can get to us on public transport or by car.

If you’re taking public transport, catch the GLink to Main Beach.

If you drive, there is free public parking.

The Experience


Before boarding the jet boat, your crew will give you a safety brief to prepare you for your ride.  Written instructions are also available in English, Japanese, Korean and Chinese.

You will be provided with a lifejacket to wear during the ride.

You may get wet, so you could wear a spray jacket or take a change of clothes.

Bags and belongings can’t be taken on the boat. There is secure storage provided to keep them safe until your return.

Mobility aids such as wheelchairs and prams are not able to go on the boat. We will store them and have them ready for you when you return.

Service animals are not able to go on the boat for their own safety. Staff will happily take care of them while you are on your ride.


There is ramp access down to the jetty where you will board the boat.  The ramp has a gradient of 1:20 and minimum width of 115 centimetres. The pontoon width is 3 metres.

To board the boat you will need to clear the side which is 36 centimetres up from the jetty to the lip, then step down 20 centimetres to the seat and another 44 centimetres to the floor. Assistance can be provided if required.

The Jetboat has a loud engine and is open to the wind. You may also get wet from the sea spray.

We are happy to work with you to ensure you thoroughly enjoy your experience.






Shared personal space

Weather; wind, rain

Sea spray


Jet Boat Engine



Bright light and glare

Buildings, Boats


Exhaust Fumes on the jetty





You can book directly from our website, but if you have access requirements, we recommend you phone us on +61 7 5526 3089 to make your booking. You can also text/SMS or WhatsApp us on +61 404 417 777.

Paradise Jet Boating offers a 50% discount to Companion Card holders when joining their companion on a tour. Please phone us to book.

Please contact us to discuss your individual access needs. We look forward to taking you for a spin soon!


There are public toilets available on-site.

Special needs customers on Gold Coast jet boat rides
Tripadvisor Review snippet
adults, kids and a man in a wheelchair getting ready for a jet boat ride

Opening Times

Office Hours:
9:00am - 5:00pm

9am - 4pm hourly

Phone bookings:
8am - 8pm

Online bookings:

Contact Us

+61 7 5526 3089

+61 404 417 777

+61 404 417 777



Pelican Beach
Waterways Dr
Main Beach
QLD 4217

Check-in Terms

Arrival at our terminal 30 minutes prior to your booking/ride time is required.
This allows time for the check-in procedure and pre-trip preparations to occur prior to the tour departing.

If you are running late for your booking please call 5526 3089 as soon as possible.