Accessibility Statement

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Paradise Jet Boating Access Statement

At Paradise Jet Boating we are committed to providing an inclusive experience for people of all abilities.

Our adventure rides are accessible to people with a range of physical, sensory, and intellectual abilities. Our team will work with you to ensure your Jet Boating experience is a fun filled adventure you’ll never forget!

In this accessibility statement, we aim to accurately describe our facilities and services so you can decide if our experience will suit you.

Getting Here

We are located at Marina Mirage, Hopo Ferry Terminal, 74 Seaworld Drive.

You can get to us on public transport or by car.

If you’re taking public transport, get the bus to the Marina Mirage bus stop.

If you drive, there is public parking with eight accessible parking spaces on the ground floor level and three in the underground level next to the lift.

Enter the Marina Mirage centre and follow the signs to Paradise Jet Boating. We share the same wharf as the Hopo Ferry.

Lift

The Experience

 

Before boarding the jet boat, your crew will give you a safety brief to prepare you for your ride.  Written instructions are also available in English, Japanese, Korean and Chinese.

You will be provided with a lifejacket to wear during the ride.

You may get wet, so you could wear a spray jacket or take a change of clothes.

Bags and belongings can’t be taken on the boat. There is secure storage provided to keep them safe until your return.

Mobility aids such as wheelchairs and prams are not able to go on the boat. We will store them and have them ready for you when you return.

Service animals are not able to go on the boat for their own safety. Staff will happily take care of them while you are on your ride.

Boarding

There is ramp access down to the jetty where you will board the boat.  The ramp has a gradient of 1:20 and minimum width of 115 centimetres. The pontoon width is 3 metres.

To board the boat you will need to clear the side which is 36 centimetres up from the jetty to the lip, then step down 20 centimetres to the seat and another 44 centimetres to the floor. Assistance can be provided if required.

The Jetboat has a loud engine and is open to the wind. You may also get wet from the sea spray.

We are happy to work with you to ensure you thoroughly enjoy your experience.

Sensory

Feel

Sounds

Sights

Smells

Shared personal space

Weather; wind, rain

Sea spray

People

Jet Boat Engine

Wind

Water

Bright light and glare

Buildings, Boats

Water

Exhaust Fumes on the jetty

Nature

 

 

Booking

You can book directly from our website, but if you have access requirements, we recommend you phone us on +61 7 5526 3089 to make your booking. You can also text/SMS or WhatsApp us on +61 404 417 777.

Paradise Jet Boating offers a 50% discount to Companion Card holders when joining their companion on a tour. Please phone us to book.

Please contact us to discuss your individual access needs. We look forward to taking you for a spin soon!

Amenities

There is a unisex accessible LH toilet in the centre. It is fitted with an emergency call button. There is also parents room with electronic door controls.

Toilet 1
Toilet 2
Toilet 3
Special needs customers on Gold Coast jet boat rides
Tripadvisor Review snippet
adults, kids and a man in a wheelchair getting ready for a jet boat ride

IMPORTANT INFO