Terms and Conditions

Your Safety and Satisfaction Matters

Thank you for choosing Paradise Jet Boating! By purchasing a ticket and participating in our activities, you agree to our terms and conditions. These include crucial information regarding safety, health requirements, cancellations, rescheduling, and the use of gift vouchers.

Paradise Jet Boating reserves the right to modify these terms at any time without notice. We ask that all passengers follow the safety instructions and guidelines provided.

Participation in jet boating involves inherent risks, and by accepting these terms, you acknowledge and accept all associated responsibilities. Please review the full terms and conditions to ensure a safe and enjoyable experience.

Check-in

Check-in is 15 minutes prior to your session time.

Your session time is when you need to arrive and check in, this is also when your safety briefing begins. Your ride departs shortly after the briefing is complete. Arriving after your session time may mean you miss your ride, with no refund or reschedule available (see Rescheduling and Cancellations below).

Nothing On Board

For the safety of all passengers, nothing is permitted on board during your ride – this includes bags, phones, cameras, GoPros (including chest or body mounts), water bottles, or any other personal items. Passengers must be free to hold on at all times, and loose items become a hazard at speed.

Secure, locked storage is provided at the departure point for your belongings during your ride. Our team will capture it all, so you’re free to hold on with both hands and enjoy the ride.

Rescheduling and Cancellations

Minimum of 24 hours notice required for reschedules or cancellations. If less than 24hrs notice is given, cancellation charges will apply. Ticket holders who ‘No Show’ without prior cancellation or notification are not eligible for a refund.

Acceptance of Terms

Your purchase of this ticket and boarding of the boat confirm your acceptance of these terms and conditions.

General Terms and Conditions

Tickets to Paradise Jetboating are sold to each and every passenger (in these Terms and Conditions referred to as the “Purchaser”) subject to the following terms and conditions:

  1. Paradise Jet boating reserves the right to change these Terms and Conditions at any time and without notice.
  2. The Purchaser understands and acknowledges that jetboating can be a dangerous activity and that serious injury, death or loss or destruction of property may result from jetboating.
  3. By purchasing a ticket, the Purchaser accepts all risks and liabilities from his or her participation which could result in loss of life, permanent or temporary injury and loss or destruction of property.
  4. To the extent of the law, the Purchaser releases all people associated with Paradise Jetboating, and will indemnify them against all liability, including liability resulting from their negligence, from all injury, loss or damage arising out of or connected with the Purchaser’s participation in Paradise Jetboating.
  5. Paradise Jetboating reserves the right to pursue legal claims against any passenger who is a hazard or causes a hazard that affects the safe and legal operation of the vessel.
  6. Paradise Jetboating reserves the right to refuse any person, for whatever reason, participating in the ride and may remove any person from the vessel, vehicle or facility, in its absolute discretion whether or not they have previously purchased a ticket.
  7. The Purchaser will not eat, drink or smoke whilst aboard, or whilst embarking or disembarking the vessel, vehicle or facility.
  8. The Purchaser must not participate in the jetboat ride whilst under the influence of alcohol or drugs.
  9. The Purchaser must obey all reasonable written and verbal instructions and warnings given by Paradise Jetboating, including but not limited to, the use of all safety equipment provided and safety procedures.
  10. Passengers may get wet and are advised not to carry valuable property that may be damaged. The Purchaser is responsible for his or her own personal property. Safe storage areas are available.
  11. The Purchaser must be in good health and free from any medical conditions that may be aggravated by the activities conducted by Paradise Jetboating. The Purchaser must seek medical advice if uncertain. Any Purchaser, who is pregnant, suffers from back, neck or heart conditions, or has previous injuries are strongly advised not to ride on Paradise Jetboating vessels and should consult with the booking office or skipper before boarding.
  12. Nothing is to be carried on board. This includes but is not limited to bags, phones, cameras, GoPros and water bottles. Passengers may get wet and are advised not to carry valuable property that may be damaged. The Purchaser is responsible for their own personal property. Secure storage is available at the departure point.
  13. Children under 4 years of age are not permitted to ride. Child Purchasers must be aged 4–14 years to receive a ticket at the child rate. Purchasers aged 15 and over are ticketed at the adult rate.
  14. A Family is deemed to be 2 Adults Purchasers and 2 Children Purchasers.
  15. An adult Purchaser must accompany children under 10 years of age.
  16. Paradise Jetboating reserves the right to add, withdraw, substitute and or vary advertised routes, vessels, prices, departure times, and trip duration and accepts no responsibility for any loss or additional expenses arising from changes, delays, or cancellations of the services and activities.
  17. Paradise Jetboating reserves the right to cancel any service as a result of weather conditions, insufficient reservations, or any other unforeseen event or circumstances.
  18. Seating on board is allocated by the skipper prior to departure for safety reasons, including weight distribution, group sizes, and how many passengers safely fit in each row. Younger passengers are generally seated towards the rear. Seating is not first-come, first-choice, and may vary trip to trip. Passengers must sit in their allocated seat and must not change seats without the skipper’s permission.
  19. Refunds are entirely at the discretion of Paradise Jetboating.
  20. Any photographs or videos taken by the Purchaser must be for the Purchaser’s personal use only. Any use, reuse, or production for commercial purposes without the express written consent from Paradise Jetboating is strictly prohibited. Any images taken of Paradise Jet Boating vessels and passengers may be used at any time for security, sales, or promotional purposes.
  21. This voucher is non-transferable.
  22. This voucher is based on fares and tariffs which are, to the best knowledge of Paradise Jetboating, correct at the time of issue. Any increases since the date of issue are at the cost of the Purchaser.
  23. In participating in any activity conducted by Paradise Jetboating, the Purchaser agrees to the conditions set out above and consents to the conditions in clauses 22(a) to 22(d) below.
    1.  I agree that my successors, executors, administrators, and next of kin are bound by these terms and conditions;
    2.  I agree not to commence any litigation or proceedings in any country in relation to the risks and perils set out in these terms and conditions and to indemnify Paradise Jetboating against any such claims;
    3. I confirm that I am physically fit and suffer no medical conditions which may be aggravated by this activity; and
    4. I consent to receive medical treatment in the case of injury, accident, or illness during the activity and to indemnify Paradise Jetboating against any claims in respect of this treatment.
  24. If your booking is for one of the Combos/Packages that Paradise Jetboating provides in conjunction with another operator or tour/ride provider (including, but not limited to: Aquaduck Tours, Hot Air Ballooning, Jet Ski hire, Parasailing, Indoor Sky Diving, Helicopter Flights, 4WD Tours, Whale Watching, and others), please be aware that Paradise Jetboating will not be responsible for any accident, injury, damage, or loss incurred whilst partaking in the activity provided by that operator or tour/ride provider. In relation to any of these various Combos/Packages that Paradise Jetboating offers, Paradise Jetboating is acting as a ticket sales provider for the other activity/tour/ride only, and as such do not accept any responsibility or liability in respect to the operations and actions performed by the other operator/provider. The terms and conditions of those operators will apply.

Gift Vouchers

All Gift Vouchers purchased are valid for 3 years from the date of purchase.

Redeemable on Jet Boat rides only, vouchers cannot be used on other activities or combo bookings.

Not refundable or redeemable for cash.

Must be used in one booking. Any unused portion is forfeit.

Cannot be used to purchase souvenirs or merchandise.

Subject to standard terms and conditions.

Contact us

We also have more discounts to other Gold Coast Activities or you can visit any of our sister companies Aquaduck Gold Coast,Aquaduck Sunshine Coast or Southern Cross Tours.

The Ride

Premium 50-minute Jet Boat Adventure

Premium 50-minute Jet Boat Adventure

4.9 | 2,902

Experience the perfect combination of high-speed jet boating thrills and spectacular Gold Coast sightseeing on Paradise Jet Boating's premium 50-minute adventure.

9:45AM EARLY BIRD

Gold Coast Jet Boat Ride Earlybird Special

4.9 | 2,902

Duration: 50 Minutes (approx.)

STANDARD RIDES

Combos

Jet Boat Specials

A Paradise Jet Boating vessel speeding across the water with "Limited Time Specials" text promoting exciting deals.